Welcome to our salon! We are a modern, purpose-designed pet grooming salon in the beautiful inner-city suburb of Mount Eden. We offer professional care and attention to your beloved pet, and promise the highest standards of skill and hygiene throughout the grooming process.
We pamper your beloved companion with our expert pet grooming services in our state-of-the-art facilities.
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The frequency of grooming depends on your dog's breed, coat type, and lifestyle. Generally, most dogs benefit from grooming every 4-8 weeks. However, some breeds with longer or thicker coats may require more frequent grooming.
We offer a range of services, including bathing, brushing, haircutting, nail trimming, ear cleaning, and gland expression. We also provide additional services such as flea and tick treatments, teeth brushing, and specialised treatments for specific coat or skin conditions.
The duration of a grooming session depends on the size, breed, and condition of your dog's coat. On average, grooming sessions can take anywhere from 1.5 to 2 hours. We aim to provide a comfortable and stress-free experience for your furry friend.
Yes, for the safety of all dogs in our care, puppies should be fully vaccinated. This policy helps maintain a healthy environment and reduces the risk of infectious diseases.
While we understand that some owners may feel more comfortable staying with their dogs, we recommend allowing our experienced groomers to work one-on-one with your pet. This minimises distractions and helps us provide a calm and efficient grooming experience.
We welcome dogs with special needs or specific grooming requirements. Please inform us in advance about any specific concerns or medical conditions your dog may have so that we can provide appropriate care and accommodations.
To schedule an appointment, you can call or email our business directly. We recommend booking in advance to ensure availability, especially during peak seasons.
If you need to cancel or reschedule your appointment, please notify us as soon as possible. We understand that unforeseen circumstances may arise, but please give us at least 24 hours' notice, so we can accommodate other clients.
We accept various forms of payment, including cash, credit cards, and mobile payment options like Apple Pay or Google Pay. Payment is typically made at the end of the grooming session.
Yes, our groomers are experienced in handling dogs of all temperaments, including anxious or nervous dogs. We strive to create a calm and soothing environment to help reduce stress and ensure a positive grooming experience.